Return & Exchange Policy
BoMaternity is happy to process a return. We try to make this process as seamless as possible for all our new moms. If for any reason you would like to return or exchange your item, you may do so within 60 days of receipt for a full product refund. It is important to note that the merchandise must be unused, in its original packaging and in resalable condition.
To be eligible for a full product refund:
- Items must be in original condition, with all tags in place.
- The items must not have been worn, washed, or altered in any way.
- Please try on your items after a shower, without lotions, creams, or other products on your skin, over a tight-fitting tank or other piece of clothing until you are certain you will not require a return.
- For hygienic reasons, we cannot accept returns for items soiled with sweat, breast milk, deodorant, pet fur, etc.
- Please avoid exposing your items to strong smells such as cigarette smoke, cooking odors, perfume, etc. until you are certain that you will not require a return, as items that have been exposed to these may not be accepted for return.
- Each item will be checked for defects upon return to us. Any item received that is not in its original condition will be returned back to you “as is,” without reimbursement.
Please visit our Return & Exchange Center and follow the instructions provided.
If you wish to exchange your item, please purchase a new size and/or colour from our store. Please also fill out your return information through our Returns Center and following the above return policy.
We encourage you to place a new order as soon as possible to ensure your secure the appropriate size OR on your original order, grab two sizes and return the size that's not needed!
If the item you purchased is no longer available at the same price or was purchased using a promotional code, please send us an email to email@example.com before returning the item. We will provide you with a new promotional code to apply to the item being exchanged.
RETURN & EXCHANGES SHIPPING
We will provide you with a shipping label for your return or exchange, any package being returned to our warehouse is subject to a $10 return processing fee. Terms are valid for both Canada & US orders.
FINAL SALE ITEMS
FOR SANITARY REASONS ALL UNDERWEAR/INITMATES PURCHASES ARE FINAL SALE.
ALL GIFT CARD PURCHASES ARE FINAL SALE